Complete Management Solutions

for savvy owners

Want to become a local

At Coastal Holiday Homes, we believe that the true essence of travel lies in the unique experiences and connections you make with local communities. That’s why we’re excited to invite property owners to join our growing family and help create memorable stays for travellers seeking authentic, local experiences.

We’re excited to welcome you to the Coastal Holiday Homes family. Together, we can create unforgettable travel experiences that celebrate the beauty and diversity of our local communities. Join us today and start your journey as a Coastal Holiday Home owner!

Who are we

At Coastal Holiday Homes, we are proud to be a boutique agency that specialises in both holiday and permanent rentals. Our success is built on the extensive experience of our team in holiday management, allowing us to expertly navigate the complexities of the market. We are dedicated to meeting your needs as a property investor while seamlessly addressing the demands of the holiday market.

With a keen eye for detail and a commitment to excellence, we ensure that each property we manage is presented to the highest standard. Our personalised approach means that we tailor our services to fit your unique requirements, providing not only superior management but also enhancing the overall guest experience. Our goal is to maximise your property's potential and deliver outstanding results, making your investment a true success story.

The Local Difference

Portfolio

By managing only a select portfolio, we ensure each property receives unparalleled attention and dedication. This approach provides our clients with the confidence that their investment is in expert hands.

Maintainence

We take pride in our honest and reliable housekeeping services. With our experienced staff, who have been with us since 2014, your property is cleaned and maintained to the highest standard, ensuring it remains in top condition.

Linen & Cleaning

Hire linen is included, and beds are always made up for every booking. Please note that linen costs are paid by the guest in addition to the tariff, not by the property owner. Guests also cover departure cleaning and linen fees, which results in significant savings for owners.

Security Deposits/Bond

Security deposits are held in trust until guests have vacated and the property has been inspected. We provide a comprehensive end-of-month statement through our PMS system, and trust account disbursements are made to the owner within 1-2 business days after the end of the month. An end-of-month statement, along with invoices, is sent to ensure transparency and clarity.

Photography & Videography

Coastal Holiday Homes offers a team of professionals for shooting, video, and creating user-generated content (UGC) at the request of property owners. We provide styling during shoots to ensure your property is showcased in the best light while maintaining our image as a premier stays company. Contact us to learn more about our packages.

Personalisation

We offer personalised welcome cards and gifts for each booking, extending a warm welcome to your property, especially during peak season and for VIP guests, or upon request. Our services also include arranging catering, private chefs, in-room activities, children's packs, and comprehensive concierge services.

Personalised Service

We understand that each property is unique. That’s why we offer personalised, custom services to meet your specific needs and ensure your property stands out.

Increased Exposure

Our platform attracts travelers from around the world who are looking for unique and locally-inspired accommodations. By listing your property with us, you’ll reach a wider audience of potential guests.

Community Connection

As a Coastal Holiday Homes owner you’ll become part of a community of like-minded property owners who share your passion for local culture and hospitality.

It’s easy to start

  • Sign Up

    Send us some information via our application form. Provide us with some basic information about your property and what makes it special.

  • Consultation

    Our team will reach out to schedule a consultation. We’ll discuss your goals, answer any questions you have, and provide guidance on how to prepare your property for listing.

  • List Your Property

    Once your property is ready, we’ll help you create an attractive listing with professional photos, videos and a compelling description.

  • Start Hosting

    Begin welcoming guests and sharing the local charm of your property and community!

Ask our owners

  • "Thank you for the support and the financial return that I experienced for my property, I compared all other service providers prior to trusting someone with my investment. The experience was fantastic and very professional at all times. Should the opportunity arise again I would put my investment with you again, and I have referred others along the way. All the best for your future.

    Craig

  • From the beginning, their innovative and pro- active marketing strategies have definitely made a positive difference to the occupancy of my Rental property. The team have always been quick to follow up enquiries, negotiating the deal always in my best interests and are highly professional in tying up any loose ends during the booking confirmation process. Lauren and Leanne regularly thinks ahead and is very good at anticipating the need for special promotion or extra marketing push during quiet times. The attention to detail with property maintenance and presentation is consistent and thorough and I have found their consultative style and transparent business operation to be without fault. Thank you Lauren and Leanne, the management of my property has been made simple and stress-free by you

    Alan

  • Having experienced a number of letting agents on the Gold Coast, including on-site management, I have no hesitation in recommending Coastal Holiday Homes. The rentals for our penthouse were handled extremely well with a pleasant and helpful team. The number of rentals, the average rental amounts and the overview to ensure good quality tenants was excellent, resulting in a higher income and less wear and tear on the apartment. Charges were very reasonable and the trust and confidence I developed in them was exceptional. I heartily recommend them.Jeff

    Jeff

  • We have utilised Coastal Holiday Homes for around 3 years to manage our unit in Coolangatta at Reflection on The Sea. From the moment we entrusted them with our property, the entire process has been seamless and professional. They consistently demonstrated a high level of attention to detail, promptly addressed any concerns raised by us/tenants, and ensured that our unit was always well-maintained. The communication has been excellent, with regular updates and reports, allowing us to feel fully informed and confident in them. We have been particularly impressed with how quickly they were able to resolve maintenance issues and keep the property in great condition. Their ability to find and vet quality tenants has also been remarkable, minimizing any vacancy periods and ensuring a steady income from our investment. Thank you once again for your exceptional service. We wholeheartedly recommend your property management services to anyone looking for a professional, reliable, and responsive team to care for their investment.

    Dan & Kylee Whitmore

  • I am the owner of a unit in Reflection on the sea in Coolangatta,Qld. Leanne has been managing my unit for over 10 years.I strongly recommend her as she is fast, efficient, transparent and fair as her commission is very competitive.We get great reviews from our guests. Coastal Holiday homes is the only destination for business.

    Ana